Terms & Conditions
Terms & Conditions
1. Attendance & Punctuality :
- Students and teachers must attend on time.
- Delays are only acceptable in emergencies (illness, urgent family matters).
- Consistent attendance is key to progress.
2. Dress Code:
- Please wear modest, respectful clothing, especially for video sessions.
3. Rescheduling & Make-Up Classes:
- Notify the academy support team at least 5 hours before your class.
- All communication is strictly between students and academy support (not directly with teachers).
- Rescheduling limit: 3 classes per month.
- Missed without notice: Only excused for illness or family bereavement.
- Short absences (<1 week): No need to notify support.
- Planned holidays: Inform academy support so adjustments can be made.
- All classes are conducted only through official meeting links provided by the academy.
4. Teacher Responsibilities:
- If a teacher is late or absent, the academy support team must be contacted immediately.
- Missed time will be made up by the academy.
- Ongoing issues: Report via email or Live Chat with support.
5. Study Plans & Monthly Classes:
- Your plan is fixed upon enrollment.
- To change it: notify us 2 days before your new cycle.
- Extra hours available at $9.99/hour.
- Extra weekdays (e.g., 5 Saturdays but 4 booked): only covered if within your plan.
6. Quality Assurance & Progress Reports:
- We ensure high standards via teacher training, feedback, and attendance tracking.
- Quarterly reports (Jan, Apr, Jul, Oct) provided for students under 16.
- Teachers also provide short notes after each lesson.
7. Feedback & Ratings:
- We’ll reach out early in your journey for feedback.
- Share suggestions anytime—your voice helps us improve
8. Privacy & Data Protection:
- Your personal data stays confidential and secure.
- Academy-issued emails are the only official communication.
- See our Privacy Policy for full details.
9. Payments, Subscriptions & Refunds:
- After trial: Activate a subscription before your next class.
- Automatic plans: Charged monthly on your registration date.
- Manual plans: Pay monthly on the same calendar day.
- Late payments = classes paused.
- Refunds: Request at least 2 days before your stop date.
- Unused classes may be refunded or rescheduled.
10. Public Holidays (Eid):
- Eid Al-Fitr: 3 days
- Eid Al-Adha: 5 days
- These are teacher holidays—no make-ups offered.
11. Exclusivity Policy:
- Students may not continue learning with TajweedTutor teachers outside the academy.
12. Leaving the Academy:
- Inform us 2 days before your final class.
- Sharing your reason helps us improve.
13. Intellectual Property:
- All content, lessons, and materials belong to TajweedTutor.com.
- Do not copy, distribute, or reuse without permission.
14. Third-Party Links:
- External links may be provided for convenience.
- We are not responsible for their content or privacy practices.
15. Updates to These Terms:
- We review and update regularly.
- Major updates will be announced on this page.
16. Contact Us:
- Email: support@tajweedtutor.com
- Live Chat: Use the chat icon at TajweedTutor.com
